Legal & Privacy

Terms and Conditions

Welcome to Mayflower Promo! By shopping with us, you agree to the following terms and conditions. These are here to keep everything clear and simple for you.

By placing an order with Mayflower Promo, you agree to these terms and conditions. We’re here to make the process as smooth as possible—thank you for supporting sustainable products! 🌱

1. Orders
  • Minimum Order: Some products may have a minimum order quantity. This will be listed on the product page.
  • Changes: Changes to orders must be made before proof approval. After that, we may not be able to make changes.
2. Payment
  • Shipping: Shipping costs and delivery times depend on your location. 
  • Delays: We are not responsible for delays caused by shipping carriers or factors beyond our control (e.g., weather or customs).
3. Returns and Refunds
  • Customized Items: Since our products are custom-made, they are non-returnable unless they arrive damaged or defective.
  • Reporting Issues: If there’s an issue with your order, please contact us within 7 days of delivery with photos of the problem.
  • Resolution: For damaged or incorrect items, we will replace or refund your order at no extra cost.
4. Customization
  • Custom products will be accurate to order but light variations in color, texture, or finish may occur.
5. Intellectual Property

  • By uploading your logo or design, you confirm you have the right to use it. We are not responsible for copyright issues related to submitted designs.

7. Privacy

  • Your personal information is used to process and ship your orders. We do not sell or share your information with third parties.

 

Legal & Privacy

Privacy Policy

1. Information We Collect

We may collect the following information:

  • Personal Details: Name, email address, phone number, and shipping/billing addresses.
  • Payment Information: Payment details are processed securely through third-party payment providers. We do not store your full payment details.
  • Order Details: Information about the products you purchase or inquire about.
  • Website Use: Information about how you interact with our website, such as pages visited, clicks, and other browsing data.
2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.
  • Communicate with you about your orders, inquiries, or promotional offers (if you’ve opted in).
  • Improve our website, products, and customer service.
  • Ensure a secure shopping experience.
3. Sharing Your Information

We do not sell, trade, or share your personal information with third parties, except:

  • Service Providers: To process payments, ship products, or manage our website.
  • Legal Compliance: When required by law or to protect our legal rights.
4. Cookies and Tracking Technologies

We use cookies to:

  • Improve your browsing experience by remembering preferences.
  • Analyze website traffic and usage patterns.
  • You can disable cookies in your browser settings, but this may affect website functionality.
5. Data Security

We take reasonable steps to protect your personal information, including encryption and secure servers. However, no method of data transmission or storage is 100% secure, so we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal information.
  • Opt-out of promotional emails by clicking the “unsubscribe” link at the bottom of our messages.
    To exercise these rights, please contact us using the details below.
7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, so please review their policies before sharing your information.

8. Updates to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with the “last updated” date.

9. Contact Us

If you have any questions or concerns about this privacy policy, please contact us:

  • Email: marcus@mayflower.com


Thank you for trusting Mayflower Promo with your information. Your privacy and security are important to us! 🌱